FREQUENTLY

ASKED

QUESTIONS

YES, THERE IS. WE ASK FOR A 50% RESERVATION FEE TO HOLD THE EVENT RESERVATION FOR YOU WITH THE BALANCE DUE THE WEEK OF THE EVENT, PRIOR TO DELIVERY.

YES, WE CAN PROVIDE SERVICES ACROSS THE USA. SOME LOCATIONS MAY INCUR HIGHER COST THAN OTHERS DEPENDING ON THE DISTANCE WE HAVE TO DELIVER THE PARTS AND LABOR.

YES, WE CAN SETUP ANY TYPE OF TENT/STRUCTURE ON PAVEMENT OR ANY SURFACE ENVIRONMENT. WE TYPICALLY SECURE TENTS BY STAKE INTO THE GROUND. WHEN THIS IS NOT AN OPTION, WE HAVE ALTERNATIVES SUCH AS WATER BARRELS AND CONCRETE WEIGHTS TO SECURE THE STRUCTURE.

WE HAVE A 14-DAY CANCELLATION POLICY IN WHICH THE EVENT RESERVATION FEE IS NON-REFUNDABLE IF YOU CANCEL THE EVENT WITHIN 14 DAYS OF THE SCHEDULED EVENT DELIVERY DATE. HOWEVER, CHANGES CAN BE MADE TO THE RESERVATION UP UNTIL 14 DAYS PRIOR TO THE EVENT WITHOUT PENALTY.

EACH JOB WILL VARY DEPENDING ON THIS SIZE. IT COULD BE AS SHORT AS A FEW HOURS TO EVEN DAYS. THIS INFORMATION WILL BE RELAYED TO YOU UPON INQUIRING ABOUT A PROJECT AND WILL VARY ON A CASE BY CASE BASIS, BUT WE WILL COMMUNICATE THE EXACT AMOUNT OF TIME.

YES! OUR FRIENDLY AND KNOWLEDGEABLE CUSTOMER SERVICE REPRESENTATIVES ARE AVAILABLE TO ANSWER YOUR QUESTIONS DURING OUR BUSINESS HOURS

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HAVE MORE QUESTIONS?

visit our contact page and send us a message or give us a call!

we do not solicit to your email or phone.
your privacy is very important to us
by providing your information you help
us to better assist you

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Copyright ©2022
Copyright ©2022

office hours

m - f

9 - 5